A referral process designed for how your practice actually works.
Refer a Patient to Mosaic
Mosaic makes it simple to connect your most complex patients with integrated behavioral health support. Submit a warm referral with the clinical context we need, and our intake team handles everything from there — outreach, scheduling, and telehealth delivery across Florida, Illinois, Texas, and Maryland. You maintain oversight. We do the clinical work.
Your Hardest Cases Have a Clinical Home
Your panel includes patients whose chronic medical conditions are compounded by co-occurring behavioral health challenges: treatment-resistant depression, chronic pain with escalating anxiety, diabetes with persistent non-adherence, and caregiver burnout that stalls every recovery plan. These patients consume disproportionate clinical time and cycle through repeat appointments without meaningful progress.
Mosaic is not a referral to generic talk therapy. Our interdisciplinary team coordinates directly with your practice using your patients' existing medical data, including BMI, CBC, blood panels, thyroid levels, and medication lists, to identify physiological contributors to behavioral health symptoms. We deliver therapy, psychiatric consultation, integrative support, nutrition, mind-body interventions, and health coaching via 100% telehealth.
The result: patients who were stuck start moving forward.
From Referral to Care in 48–72 Hours
Step 1 - Identify the Need
Distress, adherence barriers, chronic illness overwhelm, or caregiver burnout. If the patient's behavioral health is interfering with their medical treatment plan, they are a candidate for Mosaic.
Step 2 - Submit a Warm Referral
Contact Mosaic with the patient's information, urgency level, relevant medication and lab context, and clinical history. Our team will take it from there.
Step 3 - Mosaic Outreach
Our intake team contacts the patient directly and coordinates the next step: insurance verification, consent, and scheduling.
Step 4 - Care Begins
Target intake access within 48 to 72 hours when clinically appropriate. The patient is matched with the right level of support: therapy, psychiatric consultation, integrative care, or a combination based on clinical need.
Closing the Loop — Structured Reporting Back to Your Team
Mosaic does not operate in a silo. When you refer a patient, you maintain visibility into their behavioral health trajectory through regular ROI-compliant updates, treatment coordination, and shared clinical recommendations.
What you receive:
- Progress tracking against validated clinical benchmarks (PHQ-9, GAD-7, and PCL-5 scores)
- Medication adherence updates and psychiatric consultation notes when applicable
- Escalation communication when clinical concerns require your attention
You referred them. You still know what's happening.
Who Benefits Most
Mosaic's Integrated Care Model is designed for patients at the intersection of chronic medical conditions and behavioral health challenges:
- Chronic conditions with co-occurring depression, anxiety, or trauma (diabetes, heart disease, autoimmune disorders, chronic pain, GI conditions, and oncology survivorship)
- Treatment-resistant anxiety or depression where standard interventions have stalled
- Obesity and metabolic challenges compounded by behavioral barriers
- Complex recovery and rehabilitation cases requiring sustained behavioral support
- Caregiver burnout affecting the patient's own health outcomes
Telehealth availability: Florida, Illinois, Texas, Maryland
Accepted: Medicare, major insurance plans, private pay